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799 Views
Message 51 of 141

Re: Call Protect - last call number not showing

Looks like I did jinx it! Just had a call which hasn't appeared on Call Protect. Sigh.

783 Views
Message 52 of 141

Re: Call Protect - last call number not showing

I don't think BT will ever solve this. It all seems to have gone quiet from their point of view. But we will keep posting our updates.

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744 Views
Message 53 of 141

Re: Call Protect - last call number not showing

Hi @Clarkatron my colleague @RobbieMac sent you a private message last week. If you could reply to that with the requested info, it will help with the investigation.

Thanks

Neil

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719 Views
Message 54 of 141

Re: Call Protect - last call number not showing

I've had 2 messages from you and 2 from DavidM. Nothing from Robbie. Last private message was on 29th April from DavidM which I responded to.

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652 Views
Message 55 of 141

Re: Call Protect - last call number not showing

Swatty how we doing? The whole scenario is still being investigated I've just been informed. Any updates from yourself?

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642 Views
Message 56 of 141

Re: Call Protect - last call number not showing

Still good for me, what shows on caller id corresponds to call protect.  Even with city fibre cutting the 20 pr cable feed our houses ( but that's another story)

631 Views
Message 57 of 141

Re: Call Protect - last call number not showing

Hi there,

I also had a message to say they were still investigating but my 'call would be closed', which seems a bit odd. Anyway, to recap, between the 3rd and the 9th May I had seven calls; all but one appeared in Call Protect and since the10th I have only had two calls but both appeared. I guess I'll keep monitoring as they say they are still investigating...

625 Views
Message 58 of 141

Re: Call Protect - last call number not showing

Thanks for update. We will keep monitoring!

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585 Views
Message 59 of 141

Re: Call Protect - last call number not showing

Just had a call protect fail to log call.  First in a few weeks

 

558 Views
Message 60 of 141

Re: Call Protect - last call number not showing

I had a call earlier which has appeared on Call Protect, but I will continue monitoring as it's clearly still not completely reliable.

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