Trouble activating Xbox game pass offer

[JohnC2]

Hi @iregbnz, the Game Pass will only be available to claim 14 days after your order completes. 

If it's past the 14 days already please get in touch with us using the 'Message now' option on this page: Broadband | BT Help and one of our guides will claim it for you.

Cheers

John

[iregbnz]

Thanks for the reply

I have an email  and message stating that

Hello, BT here.

Your broadband package has Xbox Game Pass Ultimate 6 months included. You can activate it in the next 14 days. Get started at bt.com/mybt — head for Your Products, scroll to the Content Partner section and click Add Now. Please make sure you log into the Microsoft account you'd like to add your Xbox Game Pass Ultimate to.

Thanks.

There is no content partner section

Regards

Ian

[imjolly]

@iregbnz 

there numerous posts same as yours with same quote but you will not see 'content partners' until after your cooling off period has expired

[Suse883]

Could you assist me with this issue too please?