cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,847 Views
Message 1 of 24

IPC6023 error code

Go to solution

No live tv channels

0 Ratings
Reply
23 REPLIES 23
1,820 Views
Message 2 of 24

Re: IPC6023 error code

Go to solution

@Weddle1 

Pro box?

Aerial or IP?

*** Longtime YouView box owner, BT Broadband customer, but never a BT TV subscriber ***
0 Ratings
Reply
1,816 Views
Message 3 of 24

Re: IPC6023 error code

Go to solution

The new EE Pro box

Streaming the tv guide channels through the Internet.

The apps work fine but blank screen

0 Ratings
Reply
1,801 Views
Message 4 of 24

Re: IPC6023 error code

Go to solution

I have had the same problem in the past, eventually I did a soft reset keeping any recordings, but in short term is to unplug power lead from back of the box plug it back in and that should work.. 

0 Ratings
Reply
1,797 Views
Message 5 of 24

Re: IPC6023 error code

Go to solution

Whatever setup you have doesn't seem to be passing multicast to the box.

0 Ratings
Reply
1,792 Views
Message 6 of 24

Re: IPC6023 error code

Go to solution

Tried all that it doesn't work the unplugging and restarting I mean

0 Ratings
Reply
1,791 Views
Message 7 of 24

Re: IPC6023 error code

Go to solution

What is multicast to the box?

0 Ratings
Reply
1,781 Views
Message 8 of 24

Re: IPC6023 error code

Go to solution

It's the network protocol that BT use to deliver channels via the EPG.

0 Ratings
Reply
1,767 Views
Message 9 of 24

Re: IPC6023 error code

Go to solution

Hi @Weddle1

Welcome and thanks for your post!

I am sorry you're seeing error IPC6023.  This error relates to Multicast which is the technology used to deliver the IP channels.  Can you post back and explain your home set up please?  Do you have the pro box wired direct into your Smart Hub?

Thanks,

Robbie

0 Ratings
Reply
1,734 Views
Message 10 of 24

Re: IPC6023 error code

Go to solution

So the pro box is wired direct to the hub.

The apps work fine on the box.

Like the Now app is working fine

But if I pick a Now channel off  the tv guide it shows the error code.

 

0 Ratings
Reply